REFUNDS
We’re confident that you will be absolutely satisfied with your custom VASILIAS™ suit. That is because we go out of our way to ensure that they’re made to fit only one person in the entire world; YOU. We understand, however, that sometimes your garment may not turn out exactly as you may have envisioned. In that unlikely event, we invite you to review our refund policy.
As stated on our website www.vasiliasclub.com/refunds "Since each VASILIAS garment is 100% custom made for you, we do not offer any returns or refunds of merchandise. All sales are final." However, we are 100% committed to working with you until you are fully satisfied. To that pursuit, we offer complimentary alterations and will remake your garment if it is deemed unalterable. However, all ties, pocket squares and cuff links may be returned within 5 business days of receipt as long as they have not been worn or show any visible evidence of use.
We’re confident that you will be absolutely satisfied with your custom VASILIAS™ suit. That is because we go out of our way to ensure that they’re made to fit only one person in the entire world; YOU. We understand, however, that sometimes your garment may not turn out exactly as you may have envisioned. In that unlikely event, we invite you to review our refund policy.
As stated on our website www.vasiliasclub.com/refunds "Since each VASILIAS garment is 100% custom made for you, we do not offer any returns or refunds of merchandise. All sales are final." However, we are 100% committed to working with you until you are fully satisfied. To that pursuit, we offer complimentary alterations and will remake your garment if it is deemed unalterable. However, all ties, pocket squares and cuff links may be returned within 5 business days of receipt as long as they have not been worn or show any visible evidence of use.