TERMS AND CONDITIONS
Upon purchasing a custom suit from Vasilias you agree to the following Terms & Conditions as well as the policies outlined on our website www.vasiliasclub.com.
DEPOSIT
All fitting appointments require a signed contract with a non-refundable deposit of 15% of the total cost of your suit. This amount will be deducted from the total cost or forfeited if you choose not to go ahead with making the suit. Deposit payments must be made at least three business days before your fitting appointment.
RUSH FEE
Any fitting or alteration appointments made 24 hours or less in advance are subject to a non negotiable $10 rush fee.
REFUNDS
We’re confident that you will be absolutely satisfied with your custom VASILIAS™ suit. That is because we go out of our way to ensure that they’re made to fit only one person in the entire world; YOU. We understand, however, that sometimes your garment may not turn out exactly as you may have envisioned. In that unlikely event, we invite you to review our refund policy.
As stated on our website www.vasiliasclub.com/refunds "Since each VASILIAS garment is 100% custom made for you, we do not offer any returns or refunds of merchandise. All sales are final." However, we are 100% committed to working with you until you are fully satisfied. To that pursuit, we offer complimentary alterations and will remake your garment if it is deemed unalterable. However, all ties, pocket squares and cuff links may be returned within 5 business days of receipt as long as they have not been worn or show any visible evidence of use.
PAYMENTS
At least 70% of your total payment (deposit already included) is due before the creation of your custom VASILIAS™ suit can begin.
DEFECTS
We strive to provide the highest quality materials, fabrics and detailing. Upon receiving your custom VASILIAS™ suit, it is your sole responsibility to inspect your garments and report any damages or defects to us within 5 business days. You can also email support@vasiliasclub.com with any issues.
The customer is responsible for damages that are caused by normal wear and tear, or the natural breakdown of colors and materials over time.
ALTERATIONS
We provide complimentary alterations of all suits through our onsite team of expert tailors. If you are interested in using your own tailor, you will need to complete a waiver form, which you can request directly from support@vasiliasclub.com.
PHOTOGRAPHY
VASILIAS™ reserves the right to take photographic or film records of all custom suits made and may use any such photographs for promotional and/or commercial purposes - with your consent, of course!
NOTICE
We reserve the right to change this User Agreement without notice. By going forward, you acknowledge and agree that it is your responsibility to review this User Agreement in depth to familiarize yourself with the terms.
Upon purchasing a custom suit from Vasilias you agree to the following Terms & Conditions as well as the policies outlined on our website www.vasiliasclub.com.
DEPOSIT
All fitting appointments require a signed contract with a non-refundable deposit of 15% of the total cost of your suit. This amount will be deducted from the total cost or forfeited if you choose not to go ahead with making the suit. Deposit payments must be made at least three business days before your fitting appointment.
RUSH FEE
Any fitting or alteration appointments made 24 hours or less in advance are subject to a non negotiable $10 rush fee.
REFUNDS
We’re confident that you will be absolutely satisfied with your custom VASILIAS™ suit. That is because we go out of our way to ensure that they’re made to fit only one person in the entire world; YOU. We understand, however, that sometimes your garment may not turn out exactly as you may have envisioned. In that unlikely event, we invite you to review our refund policy.
As stated on our website www.vasiliasclub.com/refunds "Since each VASILIAS garment is 100% custom made for you, we do not offer any returns or refunds of merchandise. All sales are final." However, we are 100% committed to working with you until you are fully satisfied. To that pursuit, we offer complimentary alterations and will remake your garment if it is deemed unalterable. However, all ties, pocket squares and cuff links may be returned within 5 business days of receipt as long as they have not been worn or show any visible evidence of use.
PAYMENTS
At least 70% of your total payment (deposit already included) is due before the creation of your custom VASILIAS™ suit can begin.
DEFECTS
We strive to provide the highest quality materials, fabrics and detailing. Upon receiving your custom VASILIAS™ suit, it is your sole responsibility to inspect your garments and report any damages or defects to us within 5 business days. You can also email support@vasiliasclub.com with any issues.
The customer is responsible for damages that are caused by normal wear and tear, or the natural breakdown of colors and materials over time.
ALTERATIONS
We provide complimentary alterations of all suits through our onsite team of expert tailors. If you are interested in using your own tailor, you will need to complete a waiver form, which you can request directly from support@vasiliasclub.com.
PHOTOGRAPHY
VASILIAS™ reserves the right to take photographic or film records of all custom suits made and may use any such photographs for promotional and/or commercial purposes - with your consent, of course!
NOTICE
We reserve the right to change this User Agreement without notice. By going forward, you acknowledge and agree that it is your responsibility to review this User Agreement in depth to familiarize yourself with the terms.